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Article Unified Communications

AI’s Triple Evolution: Legacy, Generative, and the Future

Watch on YouTube. Dave Michels Unpacks the AI Landscape in our latest roundup of TalkingPointz Insider news report. In this insightful episode, UC Today’s Rob Scott and Dave Michels dissect the key findings from the latest Talking Points Insider Report, covering a range of hot topics in the unified communications and collaboration space. They dive […]

Article Unified Communications

Alcatel-Lucent Enterprise Brings Rainbow Hub To Brazil, Singapore and Canada

Alcatel-Lucent Enterprise has announced it is bringing its Rainbow Hub solution to Brazil, Singapore and Canada in an expansion of its global coverage. Initially launched in Europe, Rainbow Hub has expanded its reach to Brazil, Singapore, and Canada, offering companies a comprehensive cloud comms solution. This service is designed to provide a seamless and integrated […]

Article Unified Communications

What Impact Will NIS2 have on the UC Industry?

Rapid digital transformation has had a significant impact on companies in every industry, introducing new opportunities for enhanced collaboration, communication, and alignment. However, the evolution of the modern technology stack has also introduced new challenges and threats. Cyberattacks are growing more sophisticated and commonplace. As companies rely more on unified communication (UC) tools to synergize […]

Article Unified Communications

What Teams Phone License do you need for Operator Connect or Direct Routing?

In an ever-evolving workplace, defined by hybrid and remote work, technological innovation, and dynamic growth, platforms like Microsoft Teams have become essential to many businesses. Combining innovative solutions for productivity with conferencing and meeting tools, MS Teams helps keep businesses connected, informed, and empowered.  However, to make Microsoft Teams a comprehensive solution for unified communication […]

Article Unified Communications

Smarsh Sets Out Six Steps for Successful Electronic Communications Archive Migration

“Our team has conducted data migrations for highly regulated enterprises that range anywhere from one to ten petabytes, which is billions of files,” explains Rohit Khanna, the Chief Customer Officer at Smarsh. This immense amount of data cannot be handled with a simple drag-and-drop action. Despite technological advancements and the availability of sophisticated cloud infrastructures, […]

Article Unified Communications

CallTower Continues EMEA Expansion With Major Leadership Hires

CallTower has announced several significant hires for its EMEA leadership team, including three new Sales Directors and a new Sales Operations Manager EMEA. CallTower is bolstering its presence in the EMEA territory with the strategic addition of Pedro Dias, Sean Blackmore, and Rick Sellers as Sales Directors. This move is complemented by the appointment of […]

Blogs
Blog Unified Communications

Which is right for you: CPaaS or UCaaS?

CPaaS and UCaaS are easy to confuse since both of them aim to develop the modern communication stack. They both approach the process with access to flexible tools for growth…

Blog Unified Communications

How Does Unified Communications Specifically Increase Workplace Productivity?

As mentioned earlier, workplace productivity is enhanced through a reduction of context switching when all the features of a unified communications software system are put together on one digital device…