Seamless Integration of Vonage's Contact Center and Unified Communications
Every time a customer gets in touch with your company, by whatever channel they choose, the clock is ticking. They want the time they spend with you in resolving an issue to be short and sweet. While you may not be able to completely solve a customer’s problem ...
Digital Transformation with Cloud Integration: Supplying Contextual Information in Real Time
If you want to see what is possible when enterprise applications are connected to a communications infrastructure, then you’ve come to the right place. After an overview of the benefits of integration to the business, this whitepaper takes a look at several specific enterprise applications including: Salesforce Cloud ...
Perfectly Integrated Unified Communications and Contact Center
Learn more about features such as: Call controls through an embedded ContactPad Single Sign-On (SSO) Presence and availability between users and agents A single intuitive interface Multiple communication channels to reach back-office employees Breaking down silos within your company is the fastest way to transform the customer experience and ...
Integrate Voice for Increased Productivity
Imagine the possibilities when the applications your teams use every day embed directly within your business phone system. Learn more about voice integration with applications such as: Salesforce Microsoft Office365 Google G Suite Zendesk Oracle NetSuite Slack In addition to a full line of prebuilt business application ...
Programmable Communications to Customize Workflows and Automate Tasks
Download “Programmable Communications to Customize Workflows and Automate Tasks” to see how your business can be empowered by Vonage Smart Numbers.
Vonage Meetings -- An Intuitive Video Collaboration Solution
Watch “Vonage Meetings – An Intuitive Video Collaboration Solution” to see how your teams can benefit from the application.
Activate Conversations Everywhere with Vonage Business Communications
This Vonage video shows you what is possible when one communications platform, incorporating all types of channels (voice, video, SMS, chat, email) enables your employees to boost productivity while improving the customer experience. You know how important business critical applications (such as Salesforce, Zendesk and Google Suite) are to the ...
