Seamless Integration of Vonage's Contact Center and Unified Communications

By viewing this video, you will better understand why seamless integration of Vonage's contact center and unified communications is so important to resolving your customer issues.

Every time a customer gets in touch with your company, by whatever channel they choose, the clock is ticking. They want the time they spend with you in resolving an issue to be short and sweet. While you may not be able to completely solve a customer’s problem while they are still engaged, if customers know that you tried to do everything you could, then it will make all the difference in their perception of your brand.  

Vonage provides fully integrated contact center and unified communications solutions, built on the same cloud-based platform, making communications more flexible, intelligent, and personal to help enterprises stay ahead.