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Blog Contact Center Software

Virtual Contact Center: The Model for Maintaining Operations?

When someone thinks of the workplace of the future, they probably envision robots in the office and futuristic holograms in a meeting. The real workplace of the future, however, looks…

Blog Contact Center Software

How Collaboration Revolutionizes Contact Centers

The on-going global crisis is causing some serious impact on our businesses, employees, and our customers. Corporations are preparing for all possibilities to ensure safety for their employees while finding…