Perfectly Integrated Unified Communications and Contact Center
Learn more about features such as: Call controls through an embedded ContactPad Single Sign-On (SSO) Presence and availability between users and agents A single intuitive interface Multiple communication channels to reach back-office employees Breaking down silos within your company is the fastest way to transform the customer experience and ...
Druva Modernizes VMware Cloud Backup
Druva has changed the VMware data backup process for the better by eliminating the requirement for extra on-premise hardware and placing all of your business-critical data in a secure, scalable cloud environment. Fully implement a progressive archival strategy while establishing a solid data backup and recovery plan for all your ...
Integrate Voice for Increased Productivity
Imagine the possibilities when the applications your teams use every day embed directly within your business phone system. Learn more about voice integration with applications such as: Salesforce Microsoft Office365 Google G Suite Zendesk Oracle NetSuite Slack In addition to a full line of prebuilt business application ...
Using Fleet Tracking Solutions to Boost Driver Safety
Check out the accident statistics and the various causes documented by governmental agencies. Then learn what features of a modern fleet management system provide capabilities to combat these disturbing trends. You can put important mobile ready training modules in the hands of your drivers today and start seeing ...
Leveraging Contact Center Analytics
Read “Leveraging Contact Center Analytics”, courtesy of Dialpad, to see what customer experience experts think prioritizing data analytics can do for your contact center.
Turn Your Call Center Into a Customer Experience Powerhouse
Download “Turn Your Call Center into a Customer Experience Powerhouse” and start your new customer experience journey.
Key Trends Driving Enterprises Toward the Future of Digital Infrastructure in 2021
What exactly is shaping the future of digital infrastructure in 2021? Download “Key Trends Driving Enterprises Toward the Future of Digital Infrastructure in 2021” to find out.