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Communications for the Modern Workplace

Dialpad has produced an important eBook, entitled “Communications for the Modern Workplace” with information that every IT executive needs to know. Even if you’re not considered an IT executive, but still a part of the team that is evolving your company’s communications infrastructure, you ...

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Understanding Voice Intelligence (Vi) for CCaaS

Watch this webinar from Dialpad to see how their CCaaS solution with Voice Intelligence can help your contact center make better calls.               

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Contact Center Mistakes That Impact Customer Retention

Watch this webinar from Dialpad to learn more about mistakes in the contact center, that you might be making, that impact customer retention.         

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Boosting Workplace Productivity with Voice Intelligence (Vi)

Dialpad’s Voice intelligence (Vi) tools and comprehensive cloud-based communications platform helps you work smarter and save valuable time. Download their whitepaper to learn how Vi can help your business to: Keep track of important conversations Keep your customers happy Close more deals with less effort

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Phone Verification Challenges & How to Overcome Them

Where should your company start when designing its phone verification strategy? With the help of Vonage and Verify API services, the obstacles to implementing phone verification around the world can be overcome and your company can rely on this frictionless process to ensure transaction security and achieve higher conversion rates. ...

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UCaaS & CCaaS -- Brought Together With the Magic of AI

Watch “UCaaS & CCaaS: Brought Together with the Magic of AI” to learn more about how Dialpad has helped contact centers with the continuation of remote work.

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The Hybrid Work Handbook

That’s right, a whopping 22% of companies are going to do things the way they have always done it: Counting noses in office cubicles and letting their employees spend an average of one hour each weekday commuting behind the wheel of a car or dragging themselves through ...