Salesforce and Vonage: The Perfect Combination for Service
Today’s contact center agents are looking for ways to be empowered and enhance their productivity. With the new contact center solution from Vonage and Salesforce, agents will create stronger relationships and have more effective conversations with customers. Contents include: Dynamic IVR/intelligent routing Screen pop customer records Simplify ...
How to Make AI Deployment Easier
There’s never been a more exciting time to innovate your business with AI models. Digital transformation means creating customer experiences that feel more natural and more customized. Incorporating computer vision into your product portfolio or training AI models to understand your domain-specific terminology ...
Got VMware workloads? Have you tried cloud-based data protection?
IDC estimates data is growing at a 61% compound annual growth rate — and with this influx of data, your organization might struggle to maintain data security and facilitate growth. That’s why you should consider a third-party data protection solution that is certified for VMware on-premises and cloud environments. ...
What is cloud-based backup and recovery?
Today’s companies struggle with the challenges of protecting data cost-effectively. Cloud-based backup and recovery can help your company – no matter how large or small – achieve reliable, scalable backup at a much lower cost compared to expensive on-premises protection. Find out how your company can benefit from ...
Got unstructured data? New options for NAS data protection
What makes NAS data protection and management a unique challenge is the volume and complexity of unstructured data that comes in many formats and grows rapidly. Therefore, providing better visibility, improving search and recovery, maintaining compliance, and lowering storage and archive costs have become the main priorities for IT decision ...
Key considerations for a cloud data protection and management solution
New cloud offerings are coming to market every day, and there are a number of fundamental principles that you should use to evaluate their appropriateness for your particular enterprise and applications. However, not all services are built to the same standards, nor will they necessarily meet your needs. This eBook ...
Enhance your Oracle data protection
Oracle’s RDBMS has been the gold standard for managing structured data for decades, and today most major businesses rely on it for their mission-critical applications. Yet maintaining relational database integrity during a backup can be complex. It takes keeping physical parameters secure and database processes consistent as well ...