UCaaS & CCaaS -- Brought Together With the Magic of AI
Watch “UCaaS & CCaaS: Brought Together with the Magic of AI” to learn more about how Dialpad has helped contact centers with the continuation of remote work.
The Hybrid Work Handbook
That’s right, a whopping 22% of companies are going to do things the way they have always done it: Counting noses in office cubicles and letting their employees spend an average of one hour each weekday commuting behind the wheel of a car or dragging themselves through ...
Dialpad Talk - A Smarter Way to Take a Conference Call
Dialpad Talk, an advanced business communications platform from Dialpad, takes conference calls to a whole new level of efficiency. With Dialpad’s voice AI, automatic transcripts of every call are created in real time and sent to you for reference. Now, taking conference calls, and keeping track of what ...
Communication is Key to Remote Work
After migrating to a cloud-based Contact Center solution, all your agents will need is a laptop with an internet connection and a headset or mobile phone. Every other aspect of their job lives in the cloud, and they can access it from anywhere. Download this timely white paper to understand ...
7 Key Features of a Modern VoIP Phone System
The 7 Key Features you should be on the lookout for when switching to a VoIP phone system: Administration & Deployment Call Recording Capabilites Softphone Technology App Integrations Text Messaging Smart Transcirptions Artificial Intelligence Download Dialpads whitepaper "7 Key Features of a Modern VoIP Phone System," to learn more about ...
Breakthrough Efficiency in NLP Model Deployment
Natural Language Processing (NLP) makes it possible for computers to understand the human language. NLP can preform different tasks by analyzing the structure of sentences and the individual meaning of words. NLP can be seen working in AI-powered chatbots and voice-activated smart assistants (such as Hey Google, Amazon Alexa and ...
The Features You Need to Drive Business Forward
1) mobility, providing connectedness wherever your employees are located, 2) flexibility, providing omni-channels to reach people in the best way possible for the task at hand, and 3) productivity, with a wealth of useful automation at your fingertips. Download this whitepaper from Vonage to see how VBC can positively impact your business ...
