Customers Win with Druva and AWS
Customers such as Gulfmark, AmorePacific, Port of New Orleans and over 4,000 others have lowered costs and saved IT time by harnessing the power of Amazon Web Services (AWS). Built on AWS, Druva’s cloud-native solution protects endpoints, data centers and cloud workloads to speed up backups and reduce restores ...
7 Key Features of a Modern VoIP Phone System
Find out if your company could benefit from this change by reviewing this list of seven features that other businesspeople are evaluating when making a change. Features such as: Administration & Deployment Call Recording Capabilities Softphone Technology App Integrations Text Messaging Smart Transcriptions Artificial Intelligence (AI) What is an ...
Breakthrough Efficiency in NLP Model Deployment
Natural Language Processing (NLP) makes it possible for computers to understand the human language. NLP can preform different tasks by analyzing the structure of sentences and the individual meaning of words. NLP can be seen working in AI-powered chatbots and voice-activated smart assistants (such as Hey Google, Amazon Alexa and ...
Next Generation Cloud Communications and Collaboration Tools
Dialpad and Constellation Research have teamed up to offer two detailed case studies for Vivint Solar and a large communication services provider in this whitepaper. You will learn about their respective challenges, the solutions they implemented and the impact Dialpad has made on both companies.
Communications for the Modern Workplace
Dialpad has produced an important eBook, entitled “Communications for the Modern Workplace” with information that every IT executive needs to know. Even if you’re not considered an IT executive, but still a part of the team that is evolving your company’s communications infrastructure, you ...
Understanding Voice Intelligence (Vi) for CCaaS
Watch this webinar from Dialpad to see how their CCaaS solution with Voice Intelligence can help your contact center make better calls.
Contact Center Mistakes That Impact Customer Retention
Watch this webinar from Dialpad to learn more about mistakes in the contact center, that you might be making, that impact customer retention.
