Seamless Integration of Vonage's Contact Center and Unified Communications
Every time a customer gets in touch with your company, by whatever channel they choose, the clock is ticking. They want the time they spend with you in resolving an issue to be short and sweet. While you may not be able to completely solve a customer’s problem ...
Breakthrough Efficiency in NLP Model Deployment
Natural Language Processing (NLP) makes it possible for computers to understand the human language. NLP can preform different tasks by analyzing the structure of sentences and the individual meaning of words. NLP can be seen working in AI-powered chatbots and voice-activated smart assistants (such as Hey Google, Amazon Alexa and ...
'Voice of the Customer'
The digital communication era is here and will continue to grow. You don’t want your business to fall behind from the rest. With multiple communication platforms it is hard to choose from because some include meeting solutions, messaging, voice and telephony, etc.. Gartner Peer Insights has ...
The Aragon Research Globe for Unified Communications and Collaboration
The pandemic has caused for companies to change their form of face-to-face communication towards a digital communication platform. With the rise of digital communication platforms there are many different features that each one includes and that works best for each business. In this whitepaper Aragon examines 16 providers that ...
How to Move Communications to the Cloud
The pandemic has brought an unprecedented change for every industry bringing digital transformation into a reality. Businesses who are highly adaptable to change were able to continue to succeed than others that weren’t. One of the most important pieces for an organization to succeed in this digital era ...
Azuga SafetyCam
It could have been worse; someone could have been badly hurt. The trauma of that day is only made worse if your company is missing the photographic evidence of what really happened. Even with the best driver training you can provide, when an accident happens, make sure you are prepared ...
Azuga Overview
This video from Azuga steps you through the various screens that provide the power to manage vehicle dispatch in real time, monitor driving behaviors, and optimize vehicle maintenance schedules. It’s not just what it does, but how it does it that will impress you.
