Intelligent Virtual Agent Solution Guide
Consumers have become accustomed to getting help from their personal virtual assistants, and they now increasingly prefer self-service options when contacting businesses. At the same time, overall consumer demand is increasing. There are now more consumers purchasing more goods and services across more channels than ever before. To keep up ...
Forrester Total Economic Impact™ Study 2022 for Five9
Evolving customer expectations, the shift to remote work, and staffing challenges don’t have to slow your business. Forrester's Total Economic Impact™ (TEI) Study provides business value justification analysis to help you understand the financial impact of a technology investment. See how companies benefit from the Five9 ...
8 Actionable Tips For Improving Fleet Safety
Drivers are the heart of any carrier’s safety program, so what are successful companies, like Dohrn Transfer Company, doing to help their drivers embrace technology tools like dash cams? Read this e-book from Samsara, a leading GPS Fleet Management company, to learn more about how this one carrier ...
How Endowus delivers real-time data at scale
Digital disruptors are proving that a cloud-native data strategy delivers faster business results and competitive advantage. Their cloud platforms can scale without compromise to easily support growing volumes of data, users, applications, and transactions. Read this IDC publication ‘In Conversation’ by Clay Miller, Senior Executive Advisor at ...
[451 Research] Key criteria for selecting a database of the future
New from 451 Research: Find out why enterprises want multi-cloud and serverless for their data. Where will your enterprise be running your database systems in two years? According to new findings from 451 Research, organizations are overwhelmingly choosing cloud – but they don’t want to get locked into one vendor.&...
Why standardizing on an open stack is the key to unlocking your data's value
As enterprises look to win new customers and accelerate growth, they need a technology stack that scales with no limits. The risk behind digital transformation is that if it’s not done right, it can lead to more data complexity and silos — rather than the open flow of ...
Five customers fuel their growth with an open data stack for real-time apps
Most business leaders recognize that data is a key asset with enormous potential for accelerating growth. Yet many still struggle with data silos that hamper their ability to develop high-growth applications to drive their business forward. It doesn't have to be that way. Learn how companies in ...
