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Salesforce and Vonage: The Perfect Combination for Service

Today’s contact center agents are looking for ways to be empowered and enhance their productivity. With the new contact center solution from Vonage and Salesforce, agents will create stronger relationships and have more effective conversations with customers. Contents include: Dynamic IVR/intelligent routing Screen pop customer records Simplify ...

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Six Ways to Make UC Integration Pay Off in Productivity

By collecting call data, analyzing trends and delivering reports, UCaaS provides management with new tools for improving productivity and efficiency. Employees have more time to focus on communicating with customers while the ultimate scalability of UCaaS makes your communications infrastructure more agile and responsive to whatever opportunities come your way ...

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Futureproofing Your Startup with a Cloud Based Phone System

With so much on the line, don’t make the mistake of considering business communications as a non-strategic item. Understand these seven reasons why a cloud-based phone system will help your new business thrive: Containing Startup Spending Controlling the Phone System Yourself Easy Growth and Scalability Integrated Mobility for ...

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Futureproofing Your Classroom with Vonage

With so much on the line, don’t make the mistake of considering business communications as a non-strategic item. Understand these seven reasons why a cloud-based phone system will help your new business thrive: Containing Startup Spending Controlling the Phone System Yourself Easy Growth and Scalability Integrated Mobility for ...

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8 Reasons More Companies are Moving Their Communications to the Cloud

For numerous midsize and enterprise companies, hosted phone systems offer better voice, mobility, and collaboration tools within a single solution. Find out if your company could benefit from this change by reviewing eight key reasons why other businesspeople are making a change. Reasons such as: More Workforce Productivity Savings and ...

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SD-WAN for UCaaS: Optimizing Bandwidth on Any Network

This whitepaper discusses the advantages that accrue from implementing an SD-WAN infrastructure and how well that choice can support your move to UCaaS. Chapters include: The Transformative Role of SD-WAN With UCaaS 4 Ways Businesses Are Successfully Using the Technology What to Look for in an SD-WAN Solution for UCaaS How ...

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8 Reasons More Companies are Moving Their Communications to the Cloud

For numerous midsize and enterprise companies, hosted phone systems offer better voice, mobility, and collaboration tools within a single solution. Find out if your company could benefit from this change by reviewing eight key reasons why other businesspeople are making a change. Reasons such as: More Workforce Productivity Savings and ...